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IT-Competence
Providing global door-to-door transport services is a complex process based on numerous partial steps and the coordination of many participants. Hapag-Lloyd operates a self-developed IT system which covers all transport related data in a central database with simultaneous access worldwide. Further optimising the individual operational processes and creating new, innovative solutions for customers are the main reasons why Hapag-Lloyd engaged in comprehensive development work. Today, the company continues to focus mainly on information technology (IT).
The IT investment focuses on further expanding the e-business area and the four e-channels. Hapag-Lloyd has thus come a great deal closer to achieving the goal of handling its entire data and information exchange with customers and suppliers electronically via intelligent system solutions. This includes in particular the systematic enhancement of electronic data exchange (EDI), which, apart from automatic booking handling, has also offered electronic processing of dispatch documents.
Customers’ benefits are:
- Our IT solutions reduce the manual work of all those involved in the transport chain and improve the quality of information.
- E-consultants work on tailor-made IT projects jointly with our customers.
- Our all-in-one Freight Information System (FIS) offers high reliability and availability of your transport data worldwide.
- Your Hapag-Lloyd contact is able to provide you with customized past performance reports simplifying your documentation process and enabling the measurement of your business with us.
Latest News
New Brazilian Regulation to transmit Customs manifest information (Siscarga).
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Memory training with Hapag-Lloyd.
